SUPPORT / FAQ

Questions,
answered honestly.

Clear guidance about kanna, Mood Melts, safety, subscriptions, and your daily ritual.

SHOP MOOD MELTS

KANNA & MOOD MELTS

What is kanna?
Kanna (Sceletium tortuosum) is a succulent native to South Africa with centuries of documented traditional use. Today, modern research is exploring its potential role in supporting mood, calm, and cognitive well-being.
What are SANNAS Mood Melts?
Mood Melts are plant-based, sublingual dietary supplements made with standardized kanna extract. They dissolve under your tongue and are designed as a simple, intentional daily ritual.
What makes SANNAS different?
SANNAS brings together traditional plant knowledge, modern research, clinician-led formulation, third-party testing, and straightforward education—without hype or unnecessary fillers.

HOW TO USE

How do I take a Mood Melt?
Place one Mood Melt under your tongue and allow it to dissolve fully, usually in about 3–5 minutes. Follow the serving guidance on the product label.
What should I expect?
Experiences vary. Many people describe the ritual as subtle and grounding rather than dramatic or stimulant-like. Begin thoughtfully, notice how you feel, and use only as directed.
When should I take it?
Choose a consistent moment that works for you—such as the start of your day or before a demanding afternoon. Avoid exceeding the labeled serving.

SAFETY

Can I take SANNAS with medications?
Ask your healthcare professional before using SANNAS if you take medication. Do not combine kanna with antidepressants or other medications that affect serotonin without professional guidance.
Can I use it while pregnant or nursing?
If you are pregnant, nursing, trying to conceive, or have a medical condition, speak with your healthcare professional before using this product.
Is SANNAS a medical treatment?
No. SANNAS is a dietary supplement and is not intended to diagnose, treat, cure, or prevent any disease.

ORDERS & SUBSCRIPTIONS

Can I purchase without subscribing?
Yes. Select the one-time purchase option on the product page. A subscription is available for customers who prefer recurring deliveries and subscription savings.
Can I change or cancel my subscription?
Yes. You can manage, pause, skip, or cancel your subscription through your account. Please make changes before your next order processes.
How do subscription deliveries work?
Subscription orders are sent on the interval displayed when you subscribe. You can adjust upcoming deliveries from your subscription portal.

SHIPPING & RETURNS

When will my order arrive?
Most orders are expected to arrive within 3–5 business days after fulfillment. Tracking information will be sent when your order ships.
What is the return policy?
Try SANNAS for 30 days. If it isn’t the right fit for you, contact our support team and we’ll help make it right, subject to the terms of our return policy.
How can I contact support?
Email info@walkwithlife.com with your name and order number. Our team will be happy to help.

SAFETY & RESPONSIBLE USE

A thoughtful ritual starts
with good information.

Medications

If you take medications, especially antidepressants or SSRIs/SNRIs, check with your healthcare provider before using.

Antidepressants

Kanna may interact with medications that affect serotonin. Do not combine without professional guidance.

Pregnancy & Nursing

If you are pregnant, nursing, or trying to conceive, consult your healthcare provider before use.

Not Medical Treatment

SANNAS is a dietary supplement. It is not intended to diagnose, treat, cure, or prevent any disease.

Always listen to your body. Use with respect. When in doubt, ask a professional.

STILL CURIOUS?

Keep exploring.